Like small but seaworthy vessels caught in a storm alongside much bigger oceangoing ships, the nation’s independent pharmacies took on some water in the trying times of late 2008 and 2009. But in the face of economic upheaval, continuing attacks on gross margins and daunting competition from ever-larger pharmacy chains, most have ridden out the squalls. For in-depth coverage of 10 of the nation’s independent pharmacies, click below to download the free PDF of Special Report: Independent Rx.
In today’s healthcare ecosystem, it’s much better to partner than to go it alone. This was a key theme at the Drug Store News Industry Issues Summit in New York City, where industry leaders said retailers, providers, payers and technology companies need to work more closely together to improve patient journeys across a range of touchpoints. Read more
The need to bridge the gap between the pharmacy counter and the rest of the retail operation is generating more discussion across the industry at a time of changing consumer attitudes and growing competition from a wider range of retailers — both brick-and-mortar and virtual. Read more
Chronic care management has become an all-consuming topic for retail pharmacy. It has moved beyond a niche industry topic to a high-profile, national conversation that involves healthcare costs, government policy, emerging technologies and, most importantly, daily life for millions of consumers. Read more