DSN Industry Issues Summit 2018: Charting a road map for patient-facing care

BY David Orgel

There’s no single magic bullet for enabling patient-facing care in community-based pharmacy, but there are proven strategies to make substantial progress.

That’s the conclusion being reached by top leaders in the pharmacy industry who discussed the issue in a panel at the Drug Store News Industry Issues Summit in New York City in November. As they analyze lessons of recent years to determine the best ways to achieve this goal and discuss the best ways to make progress, much of the industry dialogue centers on the role of community pharmacy in supporting face-to-face interactions with patients.

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