INSIGHTS AND PERSPECTIVES
What motivates people as pharmacy customers is a complex topic. Why do some consumers remain loyal for years while others disappear? Why are some diligent at picking up prescriptions while some neglect to at all? While individual consumers have unique motivators for continuing to visit a particular pharmacy and for medication adherence, understanding overarching behavioral patterns can contribute to healthier individuals and increase pharmacy business success.
Automation and Technology
Value-based care is driving a number of positive trends within the retail pharmacy sector.