Pharmacists still are waiting for the handcuffs to come off. That’s the consensus of industry leaders who are frustrated with the challenges of getting reimbursements for a wider range of services these professionals can perform. It’s a topic at the center of enabling patient care in community-based pharmacy.
“We talk about pharmacists being able to practice at the top of their license,” said CVS Health executive vice president of retail pharmacy and supply chain Kevin Hourican.
There is no shortage of hurdles when it comes to achieving patient-facing care. Here are some key challenges and how the industry is trying to address them.
Long wait times: The biggest reason for dissatisfaction with a pharmacy is long wait times, said Oscar Cateriano, director of dispensing U.S. Retail, at BD.
When you think of health and wellness in the retail setting, what often comes to mind are better-for-you products, in-store health services, and other high-profile topics.
However, there are other health-related subjects that don’t get as much exposure, but are still highly important. These include anti-hunger programs, and efforts to reduce food waste.
Given that online shopping and health and wellness are two of the biggest consumer trends, it made sense the two would become more intertwined. That happened big time in 2017 with the Amazon-Whole Foods merger.