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Walmart personalizes its online shopping experience

BY Michael Johnsen

NEW YORK — Walmart has revamped its website in an effort to personalize the online shopping experience, the Associated Press reported Monday.
 
According to the report, Walmart is introducing a feature that will showcase products based on a customer's previous purchases. "It will also customizes Walmart's home page for each shopper based on the customer's location, local weather and the customer's search and purchase history," the report noted. 
 
Creating a personalized online shopping experience for Walmart is the first of several changes designed to improve Walmart's internet interface, the AP reported. 
 
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Good Neighbor Pharmacy introduces several new transformational tools at ThoughtSpot 2014

BY Michael Johnsen

LAS VEGAS — AmerisourceBergen leaders on Friday focused on giving independent pharmacists the tools they need to learn, optimize and grow during the general session of ThoughtSpot 2014, AmerisourceBergen and Good Neighbor Pharmacy’s annual tradeshow.
 
“Over the past year, AmerisourceBergen and Good Neighbor Pharmacy have transformed to better serve independent community pharmacies,” stated Steve Collis, president and CEO of AmerisourceBergen. “Through investments, new technology, innovative equipment, and updates to company infrastructure, AmerisourceBergen’s knowledge, reach and partnership are shaping healthcare delivery in new ways.”
 
Scott Robinson, VP Good Neighbor Pharmacy, gave attendees a sneak peek of TransPHARMation, an intensive process including a complete analysis of business operations and profitability, from core prescription business and customer service to the front end and everything in between. Good Neighbor Pharmacy will provide deep assessment based on a holistic understanding of independent pharmacies, combined with technology and analytics to enable data-driven business decisions. From identifying new growth opportunities that diversify revenue to optimizing core prescription business, TransPHARMation puts independent pharmacies in the best possible position to enhance patient lives, Robinson said.
 
AmerisourceBergen on Friday launched several digital tools to help keep pharmacists connected. The MyGNP mobile app allows for online prescription refills, and features a store locator and health news. Good Neighbor Pharmacy University is a central source of education, resources, announcements and news for pharmacy owners and their staff and an online community where pharmacists can learn from each other and industry experts. And following the show, pharmacists will begin receiving Retail Remedy, a monthly publication with news, tips and product specials focused on front-end retail, and can sign up for the Creative Pharmacist, a training program to help improve outcomes for a number of chronic diseases.
 
Also announced during the conference, AmerisourceBergen's national distribution center in Columbus, Ohio represents the next generation of pharmaceutical distribution. When it opens this fall, it will be the nucleus of AmerisourceBergen’s nationwide pharmaceutical distribution business, the wholesaler stated. 
 
Rounding out the morning’s general session was a motivating address by ThoughtSpot 2014 Keynote Speaker Robert Irvine, host of Food Network’s "Restaurant: Impossible." Irvine’s address continued the theme of business transformation as he spoke about key practices for revitalizing locations, controlling inventory and improving business offerings and customer service. 
 
The General Session ended with an announcement of the Good Neighbor Pharmacy of the Year Award winner, which was awarded to Harry Race Pharmacy, from Sitka, Ark. 
 
ThoughtSpot show attendance experienced a nearly 70% increase in participants this year over last year, AmerisourceBergen reported.
 
 
 
 
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Safeway and the Safeway Foundation launch programs that assist people with special needs

BY Michael Johnsen

PLEASANTON, Calif. — Safeway and the Safeway Foundation on Friday launched a campaign that will fund programs that assist people with special needs.
 
Through the Support for People with Disabilities campaign, during the month of August, Safeway customers will be able to donate to Easter Seals, the Muscular Dystrophy Association and Special Olympics. 
 
"These three organizations have transformed the lives of millions of people with a range of special needs," stated Larree Renda, Safeway EVP and chair of the Safeway Foundation. "We've had long relationships with Easter Seals, MDA and Special Olympics and are proud to be a part of their mission to assist others to live healthier lives and reach their full potential."
 
Over the years, Safeway has raised and contributed more than $200 million to support the efforts of the Support for People with Disabilities campaign partners. The funds have financed programs and raised public awareness about the work these organizations perform.
 
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