Walgreens Times Square flagship features chic new beauty dept.
NEW YORK — The new flagship Walgreens store in the heart of bustling Times Square is an impressive location with an exterior wrapped in massive digital signage and an interior that displays the latest in innovative merchandising at mass retail—and the beauty department is no exception.
Located on the second level of the tri-level, 16,000-square-foot store is a beauty department like no other seen within a Walgreens location. The beauty environment has a high-end look and feel that is designed to parallel any upscale department found on Fifth Avenue but to offer unparalleled accessibility to shoppers.
For more exclusive photos of the new Walgreens flagship store beauty department, click here.
Certainly the cornerstone of the beauty department is the L’Oreal store-within-a-store concept that is the gateway to the beauty area.
“It is the only department of its kind in the United States. L’Oreal has departments of this nature in capitals all of the world and they did not have one here in the U.S.,” Catherine Lindner, Walgreens’ divisional vice president of consumer marketing, told beauty editors during a walk-through event on Friday. “The store has only been open for less than a week but what we have found is that the sales are far, far beyond our expectations.”
Imported from Europe, the L’Oreal fixturing is illuminated and has clear shelving to help not only highlight the products but to also give the department an undeniable upscale look and feel. The L’Oreal skin care lines, such as Age Perfect and Advanced Revitalift, are merchandised vertically to make it easier to shop, and the images of spokesmodels, like Andie MacDowell and Diane Keaton, help shoppers select the age-appropriate products and beatify their skin at any age.
Shelving housing L’Oreal makeup can be pulled out and feature testers to encourage beauty mavens to experiment‹yet another feature unique to the drug store beauty scene.
And if shoppers need help selecting the products or shades that are right for them, the store has five beauty advisors on staff. Three of the five advisors have undergone L’Oreal training and they are easy to spot on the floor because they are wearing all black.
The L’Oreal fixturing also incorporates electronic media, with screens on the shelf showing commercials and advising customers on how to use and select products.
Situated in the middle of the L’Oreal department is a special cross-functional display table with a mirror that can be pulled out for live, in-store product demos and makeovers. In what promises to be a major driver of traffic, L’Oreal representatives will host special live events in the store. The first is planned for Dec. 10. When L’Oreal is not hosting a live event, the table will be used to highlight new products.
“Walgreens and L’Oreal have worked together for more than 40 years and have developed a great partnership over the 40 years but this is really the next level of that partnership,” said Lorraine Coyle, vice president of sales for L’Oreal, which has its New York City office located just blocks away.
Because the store is located in the heart of tourist-heavy Times Square in a building that serves as the centerpiece of the city’s famed New Year’s Eve celebration and is one of the world’s most photographed and televised landmarks, it seemed fitting to L’Oreal executives to implement the concept in this location.
Lindner and Coyle said it is unclear at this point if the L’Oreal store-within-a-store concept will eventually be expanded to some of Walgreens’ other 6,500-plus stores.
That partnership also extends to the outside of the store where L’Oreal, along with several other major suppliers like Colgate and Kraft, advertise on the 13 digital signs at street level.
The expansive beauty department also offers several Walgreens exclusives like The Face Shop, Yes to Carrots and international brands from the chain’s European beauty collection. There’s also a three-foot section of salon hair care brands, including the hair care line from celebrity stylist Sally Hershberger; a three-foot luxury bath section that features Details, a fairly new Walgreens private label line; and a selection of designer fragrances.
Lupus Foundation commemorates entrepreneurial patient
WASHINGTON The Lupus Foundation of America recently showcased in its national magazine, Lupus Now, how one woman turned her struggles with Lupus into a cosmetics business.
The foundation announced that in its fall issue, Nicole Paxson talks about how she transformed her daily frustrations with living with Lupus into a business enterprise.
“I would mix and layer, filling containers with things I’d concoct,” said Paxon, referring to her efforts to cover up rashes on her skin. She turned her bathroom into a cosmetics lab and eventually took her samples to a cosmetics lab in Florida where she worked alongside the chemists to develop her own products.
The result is Nicole Paxson Cosmetics, a collection of foundations, concealers and bronzers with UVA and UVB protection and sun protection factors ranging from SPF 15 to 30. The line includes Monarch Creme Foundation, Tropic Queen Bronzer, Lotis Concealer and Painted Lady Powder‹each named after a type of butterfly. It is meant to be associated with the Lupus butterfly rash.
Paxson, daughter of media moguls Marla and Lowell “Bud” Paxson, who founded Home Shopping Network and PaxTV, donates a percentage of the proceeds from her line to Lupus research and awareness programs. In addition, she has given more than $30,000 worth of products to fundraising events such as golf tournaments and galas. To date, Bud and Marla Paxson have personally donated more than $1 million to Lupus research and have helped raise several millions through fundraising efforts.
Lupus is an autoimmune disease that can affect various parts of the body, including the skin, joints, heart, lungs, blood, kidneys and brain. The Lupus Foundation of America estimates between 1.5 million and 2 million Americans have a form of Lupus, but the actual number may be higher. More than 90 percent of people with Lupus are women. Symptoms and diagnosis occur most often when women are in their childbearing years, between the ages of 15 and 45.
Sephora gets support from RedPrairie for warehouse management
MILWAUKEE Beauty retailer Sephora has implemented RedPrairie’s warehouse management solution in its new Salt Lake City distribution center.
The warehouse management system will support the company’s multichannel business, directing shipments to retail outlets as well as customers purchasing on Sephora.com by mid-2009.
RedPrairie also supports the company’s Maryland distribution center, servicing 115 stores. The two distribution centers together will service 100 percent of Sephora’s North American output.
Sephora operates more than 515 stores in 14 countries worldwide, of which 227 are located in the United States.