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UPS announces plans to expand home-package deliveries

BY DSN STAFF

ATLANTA — United Parcel Service said it will expand UPS My Choice and the UPS Access Point network, two of the company’s services that work together to provide online shoppers and global retailers with new personalized solutions to manage residential package deliveries.
 
UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences and more, will now be available to consumers in 15 additional countries throughout North America and Europe. The service was introduced in the United States in 2011.
 
The UPS Access Point network, with the broadest integrated cross-border footprint in Europe, is now available in New York City and Chicago and will expand rapidly to cover all major U.S. metropolitan markets during 2015. The UPS My Choice and UPS Access Point combined service will also be available in Poland, Italy, Canada and Mexico later this month.
 
The company stated that more than 10 million U.S. consumers already use UPS My Choice to plan for their deliveries when and where it is convenient for them.
 
The company said that Consumers in Austria, Belgium, Canada, Denmark, France, Germany, Italy, Mexico, Netherlands, Poland, Puerto Rico, Spain, Sweden, Switzerland and the United Kingdom will be able to sign up for the free service at ups.com/mychoice.
 
UPS My Choice members receive advance delivery notifications informing them of the delivery timing of each UPS package. Consumers also have the ability to reroute eligible packages to another address or reschedule deliveries for a future date before a UPS driver makes a delivery. Consumers can also activate a vacation setting to have packages held and delivered when they return home.
 
In addition, the company stated that UPS My Choice members will have the ability to send qualifying shipments directly to a UPS Access Point location as their preferred delivery address. These local businesses, primarily The UPS Store locations, as well as convenience, drug and electronic stores with evening and weekend hours, fit a consumer's busy lifestyle. Consumers can also drop off pre-labeled and prepaid packages at a UPS Access Point location during the store's hours.
 
There are nearly 300 UPS Access Point locations in New York City and Chicago with more locations being added each week. As part of the UPS Access Point network, UPS is installing self-service smart lockers in metropolitan Chicago.
 
In January 2015, the company plans to add all 4,400 The UPS Store locations throughout the U.S. to the UPS Access Point network.
 
Currently, there are more than 12,000 UPS Access Point locations in seven European countries. UPS expects to have 20,000 locations in key markets throughout Europe and the Americas by the end of 2015.
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Recently amended NABP Model State Pharmacy Act and Model Rules now available

BY Michael Johnsen

MOUNT PROSPECT, Ill. — The recently amended NABP Model State Pharmacy Act and Model Rules of the National Association of Boards of Pharmacy are now available to assist the state boards of pharmacy in developing state laws or board rules in their efforts to protect the public health, NABP posted on its website Wednesday. 
 
The Model Act was revised to add clarifying information on resident and nonresident pharmacy licensure standards and pharmacy inspections, and to recommend that boards should be provided with a report of any inspection of their licensees. 
 
In recognition of the fact that many pharmacy benefit managers design the clinical programs for their associated mail-order and/or network pharmacies, direction and design of clinical pharmacies was added to the list of activities that may constitute the practice of pharmacy by PBMs. 
 
Language also was revised to address 5% rules to avoid conflict with Drug Enforcement Administration controlled substance regulations. The Committee on Law Enforcement/Legislation noted that previous Model Act language limited the amount of product that a pharmacy can transfer to another pharmacy to 5% of its total sales volume. DEA regulations limit the transfer of controlled substances between DEA registrants to 5% of dosage units dispensed. Accordingly, the Model Act reliant on sales volume was amended stating, "providing that such transfers are compliant with federal law."
 
A full summary of the changes can be found in the September 2014 issue of the NABP Newsletter
 
The Model Act is available for download from the members section of the NABP website
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Allscripts launches patient engagement tool designed to improve outcomes

BY Michael Johnsen

CHICAGO — Allscripts on Thursday announced the market launch and general availability of Allscripts FollowMyHealth Achieve, a consumer-friendly, patient engagement innovation intended to mobilize and empower patients as active partners in the management of their care.
 
Achieve is now generally available for Allscripts TouchWorks EHR and Allscripts Sunrise EHR users, and will soon be available for use with Allscripts Professional EHR. 
 
Allscripts FollowMyHealth Achieve, first introduced at HIMSS14 in Orlando, Fla., helps enable providers and patients to stay connected between formal visits or encounters. Clinicians can use Achieve to monitor patient compliance with care plans remotely and initiate interventions in a timely manner to influence behavior and impact outcomes.
 
With Achieve, providers can enter care management instructions for four conditions — congestive heart failure, diabetes, hypertension and obesity — and make those care plans available to patients through their Allscripts FollowMyHealth accounts.
 
Achieve functionality enables users to potentially leverage savings associated with remote monitoring and the use of consumer technologies. Patients can use Achieve to carry out orders at home, using such wireless devices as scales, glucose meters and blood-pressure monitors that those patients have integrated with FollowMyHealth. Readings and results are forwarded to the applicable Allscripts EHR and incorporated within the patients' medical record.
 
"Creating an environment where patients are active partners in their health is critical," said Robert Davidson, chief information officer, Hutchinson Clinic, a beta-user of Achieve. "Allscripts FollowMyHealth Achieve is an important tool to help patients and the care team stay connected, and allow us to more closely monitor patient status. Patients tell us they like the convenience Achieve offers and, because they are more engaged, we're finding patients are following care plans more closely and paying better attention to factors that impact their health."
 
"Providers are increasingly looking for ways to improve patient engagement, specifically as it relates to chronic diseases such as diabetes," said Peter McClennen, president for Population Health Management at Allscripts. "Achieve represents a critical step forward, as it is a consumer-oriented solution that optimizes the involvement, connection and coordination of the care team as well as the patient. It is a powerful tool that we believe will have a tremendous impact on the quality of care our clients can deliver."
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