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Study: Gen Y still enjoys in-store shopping

BY Antoinette Alexander

NEW YORK — Good news for brick-and-mortar retailers. Generation Y may turn to the Web for researching products, comparing prices and responding to flash sales, but they still love in-store purchasing. The catch: Keep the shopping experience exciting.

“Generation Y thoroughly enjoys shopping and frequently visits most types of centers. However, the challenging corollary is that 18- to 35-year-olds are bored easily, so they’re on the lookout for new excitement — online, in brick-and-mortar setting and in restaurants. Sensory aspects of retail facilities need to evolve constantly in order to retain young shoppers’ patronage,” researchers stated in the study, “Generation Y: Shopping and Entertainment in the Digital Age,” which was commissioned by the Urban Land Institute.

In January, ULI and Lachman Associates conducted the online survey among 1,251 Gen-Yers to gauge their retail, dining and entertainment preferences.

The survey found that more than half of all Gen-Yers go at least one a month to the following retail formats:

  • Discount department stores (91%);
  • Neighborhood and community shopping centers (74%);
  • Enclosed malls (64%);
  • Full-line department stores (64%);
  • Big-box power centers (63%);
  • Chain apparel stores (58%); and
  • Neighborhood business districts (54%).

Gen-Yers are turning to the Web to research products, compare prices, envision how clothing or accessories would look on them, or responding to flash sales or coupon offers. Yet, when it comes to actual purchasing, stores still dominate. Gen-Yers are multichannel shoppers but the most popular store types among this group are discount department stores and warehouse clubs.

It is important to note, though, that 91% of Gen Y shoppers made online purchases over the previous six months, and 45% spend more than an hour per day looking at retail-oriented websites, the study found.

When it comes to cosmetics and personal care products, the study found that 77% of Gen-Yers shop in stores.


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U.S. EPA honors Food Lion with 2012 Superior Goal Achievement Award

BY Antoinette Alexander

SALISBURY, N.C. — Food Lion has earned the U.S. Environmental Protection Agency’s 2012 Superior Goal Achievement Award, one of the agency’s honors for commercial refrigeration achievements by GreenChill Partners.

Food Lion officials received the award Monday at the FMI Energy & Store Development Conference in Baltimore, Md. The annual achievement award is in recognition of Food Lion meeting its GreenChill commitment for reducing refrigerant emissions.

"Food Lion has been a member of GreenChill since the partnership began in 2007," stated Tom Land, GreenChill partnership manager. "Since then, Food Lion has continually renewed their commitment to reducing harmful refrigerant emissions. Earning a Superior Goal Achievement award is further evidence of this."

Food Lion has won GreenChill’s Distinguished Partner Award and its Superior Environmental Achievement Award in the past. Food Lion has pioneered various technologies that save energy and reduce harmful refrigerant leaks from GreenChill to building two Leadership in Energy and Environmental Design, or LEED, Certified stores in both North Carolina and South Carolina.

Food Lion has more than half of the nation’s Energy Star stores, with more than 1,000 certified stores. In addition, the company has partnered with utilities to evaluate a variety of such energy-saving opportunities as solar power.
 

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P&G to eliminate triclosan, diethyl phthalate from products

BY Antoinette Alexander

CINCINNATI — Procter & Gamble is working to eliminate two chemicals — triclosan and diethyl phthalate — from its products by 2014, the manufacturer has stated on its website.

According to P&G, triclosan is an antimicrobal ingredient that slows or stops the growth of germs, such as bacteria and mildew. P&G stated that it only uses triclosan in antibacterial dish soap, professional hand soap and a few personal care products.

“Although triclosan is known to be safe through numerous studies and regulatory reviews, there are ongoing discussions about how effective it is for reducing bacteria compared to regular soap. Due to our limited use of the ingredient, we have decided to eliminate triclosan from our products by 2014,” P&G stated.

The second ingredient to be phased out is phthalates. P&G stated that it “70% of the way there and will be finished by 2014.”

Phthalates are a diverse group of materials that make plastics more flexible and are used in a wide variety of products — from building materials, to medical devices, to sporting equipment. P&G stated that it only uses one phthalate, diethyl phthalate (DEP), in its formulated products. It is present only at very low levels as a component in some of its products’ fragrances.

“DEP has been thoroughly studied and found to be safe. But we understand that DEP can get mistakenly linked to other phthalates in the public discussion because of its name. So we have been working for several years to eliminate DEP from the fragrances used in our products,” P&G stated.

The national coalition The Campaign for Safe Cosmetics commended P&G for the move and urged other large manufacturers who have not taken such steps to follow suit.
 

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