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Stop & Shop offers no-fee Coinstar gift card loading

BY DSN STAFF

PURCHASE, N.Y., and QUINCY, Mass. — Coinstar announced that customers utilizing its service at Stop & Shop stores now have the option of placing the full value of their coins, without fees, onto a Stop & Shop gift card.

In addition, customers also have the option to select a gift card from a variety of national retailers and e-retailers. The gift cards are immediately activated and can be used the same day.

"We’ve based our business on finding solutions to the ongoing economic challenges facing both retailers and consumers, and believe that the retailer gift card option stands out as a game-changer in the industry," said Mike Skinner, president of Coinstar’s coin business. "The latest among our broad range of no fee offerings, the retailer card product guarantees greater consumer flexibility. We are pleased that Stop & Shop is among the first grocery retailers to offer this fee free option for customers redeeming their coins."

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P&G expands Pantene portfolio with new Expert Collection hair care lines

BY Antoinette Alexander

CINCINNATI — Procter & Gamble has introduced its Pantene Expert Collection, which addresses the needs of both aging hair and extreme hair damage.

The Expert Collection brings two new premium hair care lines to Pantene: AgeDefy and Advanced+ Keratin Repair. The products utilize Pantene’s most advanced technologies and promise to help women experience healthy-looking hair with luster, bounce and damage repair.

Beginning in February 2013, actress Courteney Cox will appear in elements of the brand’s holistic marketing campaign, including TV and print advertising, in-store displays, digital, public relations and iMedia.

“The new Expert Collection marks an important milestone for Pantene, presenting 10 years of cutting-edge research with expert results,” stated Kevin Crociata, marketing director of North American Hair Care at Procter & Gamble. “With our most advanced technologies and ingredients, the Expert Collection will give women whose hair has seen it all, done it all and tried it all, a newfound love for their hair.”

In your 40s and beyond, hair appears thinner through loss of density, diameter and damage that leads to breakage. The new Pantene AgeDefy line works together to help hair act up to 10 years younger by thickening existing hair strands. The products combat both the intrinsic (hair below the scalp and linked to chronological age) and extrinsic (hair above the scalp and independent of age) symptoms of aging. The line, featuring a shampoo, conditioner, masque and thickening treatment, has product options to counteract seven signs of hair’s aging:

  1. Breakage;
  2. Split ends;
  3. Frizz;
  4. Unruly greys;
  5. Lackluster color;
  6. Thin look; and
  7. Dryness.

Thin-looking hair is a prevalent problem among women and one of the signs of aging hair. Therefore, Pantene’s new AgeDefy Advanced Thickening Treatment was the catalyst for the creation of the full AgeDefy line. In collaboration with Olay scientists, Pantene scientists discovered that a combination of anti-aging skin ingredients — caffeine niacinamide and panthenol — can impact hair.
 
The suggested retail price for the Pantene AgeDefy line: $24.99 for Pantene AgeDefy Advanced Thickening Treatment, $11.99 for Pantene AgeDefy Shampoo, $11.99 for Pantene AgeDefy Conditioner and $15.99 for Pantene AgeDefy Rejuvenating Hydration Masque.

The New Advanced+ Keratin Repair line features advanced technology to help restore smoothness to extremely damaged hair, while also working to prevent further damage at the keratin level. The line includes a shampoo, conditioner, Split End Fuser and 60-Second Therapy Ampoules.

The new Pantene Advanced+ Keratin Repair line addresses extreme hair damage caused by excessive styling, and chemical processing like hair coloring. When hair is damaged, it loses keratin, one of the fundamental building blocks of hair’s protein. This makes hair weak and more exposed to additional damage. The Advanced+ Keratin Repair line helps repair and seal every strand of hair, and helps protect hair from future damage.

To improve the quality of extremely damaged hair, Pantene scientists created the new triple-blend technology, the key repairing formula in Advanced+ Keratin Repair. The technology is a combination of three polymers with three benefits 

mending hair damage at the cuticle cell level, helping to prevent keratin damage and improving hair’s healthy look.

The suggested retail price for the Pantene Advanced+ Keratin Repair line: $11.99 for Pantene Advanced+ Keratin Repair Shampoo, $11.99 for Pantene Advanced+ Keratin Repair Conditioner, $15.99 for Pantene Advanced+ Keratin Split End Fuser, and $15.99 for Pantene Advanced+ Keratin Repair 60-Second Therapy Ampoules.

The Pantene Expert Collection will be available in the United States starting November 2012 and will be available in Canada starting March 2013.
 

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Google: Mobile-friendly sites sought out by consumers

BY Allison Cerra

NEW YORK — Smartphone and Internet users actively seek out and prefer to engage with mobile-friendly sites, but such sites must meet certain expectations in order to convert users from visitors to consumers, according to a Google study conducted by independent market research firms Sterling Research and SmithGeiger.

Surveying 1,088 U.S. adult smartphone Internet users in July, the "What Users Want Most From Mobile Sites Today" found that as nearly 75% of respondents said they prefer a mobile-friendly site to a traditional website and two-thirds (67%) are more likely to buy from a mobile-friendly site, 96% of consumers said they’ve encountered sites that were clearly not designed for mobile devices. Additionally, 79% of people who don’t like what they find on one site will search for another site, and 61% said they would move onto another site if they didn’t find what they were looking for right away on a mobile site. What’s more, half of respondents polled said even if they like a business, they will use them less often if the website isn’t mobile friendly.

Additional findings included:

  • 48% of users said they feel frustrated and annoyed when they get to a site that’s not mobile friendly;

  • 36% said they felt like they’ve wasted their time by visiting those sites;

  • 52% of users said that a bad mobile experience made them less likely to engage with a company;

  • 48% said that if a site didn’t work well on their smartphones, it made them feel like the company didn’t care about their business.

To view the full results, click here.

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