SMARTcare counseling tool spells opportunity
WHAT IT MEANS AND WHY IT’S IMPORTANT There are two key takeaways within the SMARTcare offering, and they both spell opportunity. First, there is the obvious tie-in with over-the-counter recommendations. Second is the scalability of this online counseling tool, because as the number of offerings provided at retail clinics continues to expand, this tool will be able to expand right along with it.
(THE NEWS: CCA to offer members SMARTcare counseling tool. For the full story, click here)
The synergy between retail clinics and pharmacy already has been well established. It’s a convenience play — sure you can take the prescription your nurse practitioner filled out for you somewhere else, but why bother? The pharmacy literally is just a dozen feet away. This tool helps synergize retail clinics with OTC products. After all, one of the appeals to visiting a retail clinic as opposed to your doctor is the relative expense of it all — it’s cheaper to visit the clinic. Similarly, the nonprescription aisles present cost-savings across many illnesses as compared with appropriate prescription remedies. This tool will help clinicians make those recommendations. And it can’t hurt that those OTCs are closer to that clinic than even the pharmacy.
With regard to scalability, the content has been tailored to those conditions that most often present in a retail clinic setting — upper respiratory, otits media, pink eye, etc. But it’s an online tool, so should those top conditions change, or even the role the clinician plays in the delivery of health care change, SMARTcare will be able to incorporate those changes practically in real time.
NACDS Rx conference will spotlight health reform’s impact, say officials
ALEXANDRIA, Va. With the start of the National Association of Chain Drug Stores’ 2010 Pharmacy and Technology Conference a little more than a week away, “retail attendance is running 10% higher than 2009 and still climbing,” according to the chain pharmacy group. Those who make the trip to San Diego’s Convention Center Aug. 28 to 31 will find plenty to do to justify their time and travel budgets, NACDS leaders said.
This year, the hundreds of pharmacy retailers, suppliers and guests who attend the 53rd annual pharmacy event will conduct business and share knowledge against the extraordinary backdrop of sweeping changes in the healthcare system, an explosion in health information technology and a still-struggling economy and job market mired in fears of a double-dip recession. To meet those challenges, they’ll immerse themselves in four days of “timely, relevant and cutting-edge” business and educational forums, said Jim Whitman, NACDS SVP member programs and services, and they’ll hear from a wide range of speakers “who … know the industry and are knowledgeable about the issues,” Whitman told Drug Store News.
The four-day gathering will showcase how-to business content, idea brainstorming and talks from prominent policy-making, business and healthcare experts. But dominating both the general session speeches and many of the educational forums this year will be the health-reform law that went into effect earlier this year – and its impact on all aspects of retail pharmacy, said Edith Rosato, NACDS SVP pharmacy affairs and NACDS Foundation president.
That includes the reform law’s encouragement of such concepts as medication therapy management and a more integrated approach to patient care, based on the development of collaborative-care teams of physicians, pharmacists, nurse practitioners and other professionals in close coordination with patients and their health plans.
“There are sections in health-reform legislation that are very favorable for community pharmacy, and there is grant money that will be available to pharmacy for creating these care coordination teams,” Rosato explained in a mid-August interview with Drug Store News. “So if you look at our agenda, the annual forum is all about healthcare reform.”
Indeed, she said, the recent release of an updated version of NACDS’ “Principles of Healthcare Reform” will be “a pivot point” for this year’s meeting. The document stakes out the role community pharmacy should play in a reformed, more integrated healthcare system. “Our industry has really jelled and come together in the past two years around healthcare reform,” Rosato said. “This is another avenue for us to get the word out about the valuable role of the pharmacist, and working together as a profession and an industry in proving our value.”
Thus, she said, one focus for the 2010 pharmacy gathering will be “getting our team members up to speed with what’s being discussed in Washington, the legislative and regulatory issues, and the opportunities to get involved in these demonstration projects where money is going to be available from the government through the [health-reform] act.”
Now that the bill has become law, Whitman added, “you can start narrowing in on what the potential issues are going to be in reimbursement, adherence, utilization and other areas that are going to be our issues and our strengths, as well as opportunities that this could bring.”
How chain pharmacy retailers deal with the fast-changing healthcare system likely will feature heavily in general session remarks by NACDS president and CEO Steven Anderson; NACDS chairman Larry Merlo, who is president of CVS/pharmacy; and conference chairman and Hy-Vee VP pharmacy Bob Egeland. Health reform’s likely impact on the pharmaceutical market also is sure to be addressed by IMS Health VP industry relations Doug Long, whose drug industry overview has become one of the most highly anticipated speeches at the annual pharmacy pow-wow.
The event’s morning general business sessions also will play host to two high-profile keynote speakers from the political and academic arenas. Dana Perino, political commentator and former White House press secretary in President George W. Bush’s administration, will give a talk entitled, “The Mood of America: What’s Next?” David Cutler, Harvard University professor of applied economics and an adviser to President Barack Obama’s presidential campaign “will offer poignant perspectives on health care and the economy,” according to NACDS.
“Our two major business program speakers, Perrino and Cutler, are going to touch on not only healthcare reform, but, for Dana, a little broader perspective about how that all plays into the cost of health care and the economic situation we find ourselves in,” Rosato said. “These are very timely and critical issues we’re faced with.”
The conference also features a packed schedule of 17 educational sessions, focusing on topics as diverse as health reform, information technology, patient adherence, quality assurance and the real costs of returned pharmaceutical inventory.
Also on tap is the Meet the Retailer program, which gives suppliers a perspective from their retailer counterparts on the most effective ways for them to market their product or service; and the annual Meet the Rx Market event, an all-day series of short, table-top meetings designed to bring together retailers and suppliers to focus on new products and services.
Preparing in advance with your supplier or retailer counterparts, Whitman said, will be key to a successful meeting. “What we’ve learned is you need to be prepared prior to getting there,” he asserted. “There’s a certain amount of advance work each of the teams has to do prior to their arrival to really get the most out of the Pharmacy and Technology Conference. If you’re willing to do that, and get engaged with it, the benefits are unlimited,” he added. “If you’re going to try to get caught up on Sunday morning, you’re always going to be running behind.”
Advance work aside, Rosato said, “it’s a fantastic opportunity for our members to come out and hear the best and the brightest from those who are entrenched in healthcare reform, and for our members to decide as they go through our programming where their organization needs to be positioned with healthcare reform.”
Rite Aid kicks off flu shot campaign
CAMP HILL, Pa. Seasonal flu shots now are available at more than 3,000 Rite Aid pharmacies across the country, the pharmacy retailer announced Thursday. The flu shots will be administered by more than 7,000 Rite Aid certified immunizing pharmacists.
Earlier this year, Rite Aid noted its intent to qualify more pharmacists for delivery of vaccinations.
Rite Aid also will host flu clinics at more than 800 additional Rite Aid stores in October and November. In addition to regular seasonal flu shots, pneumococcal shots for pneumonia also are being offered by Rite Aid pharmacists and at Rite Aid flu clinics. The pneumococcal shots can be administered at the same time as the seasonal flu shot.
Anyone who gets a flu shot at Rite Aid will receive a free coupon booklet that offers more than $100 in savings.