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Shutl to bring same-day delivery option in urban markets to brick-and-click retailers in March

BY Michael Johnsen

SAN FRANCISCO — Shutl on Tuesday announced the official launch of its North American operation and that service — Shutl enables omnichannel retailers to offer delivery of online orders within a one-hour window of choice — will go live next month in New York, San Francisco and Chicago. 

A Shutl spokesperson declined to identify specific retail partners prior to going live with the service. 

Shutl’s point-to-point delivery model is the only one of its kind to have been proven at scale, having operated successfully throughout the United Kingdom for the last three years, the company noted.

As a part of the launch, Steven Chien was named Shutl VP and general manager North America. Chien recently served as COO at social shopping site Kaboodle and VP business development for price comparison shopping engine Nextag. 

"The ecommerce industry is about to take another giant step forward with the launch of Shutl’s innovative delivery solution," Chien said. "Shutl will be a great partner for those multi-channel retailers looking to better compete with Amazon and provide new ways to delight their customers."

Once Shutl completes its rollout in New York, Chicago and San Francisco, it will continue into Phase II of the launch, expanding to Atlanta, Boston, Denver, Detroit, Houston, Los Angeles, Miami, Tampa, Dallas, Minneapolis, Philadelphia, Phoenix, San Diego, Seattle, Washington, Montreal and Toronto. This aggressive launch was primed by last year’s announcement of Shutl securing over $6 million in funding from investors including UPS, e.ventures and Notion Capital to accelerate North American plans, the company noted.

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Baby boomers most likely to research supplements online

BY Michael Johnsen

Those ages 55 years and older are significantly more likely to use the Internet for information on vitamins as compared with younger shoppers, according to an online survey of more than 900 AccentHealth viewers conducted in late 2012. Additionally, respondents ages 55-plus years are more likely than younger individuals to consult a doctor or pharmacist and read magazines for vitamin information.

To see more Patient Views, click here

Patient Views is a new, exclusive consumer insights feature that appears in every edition of DSN magazine, as well as the daily e-newsletter DSN A.M. If you could ask 5,500 patients anything at all, what would it be? Send your questions to reder@lf.com.

 

Source: AccentHealth. To view the demographic breakdown of participants, click here.

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Merlo touts advances in pharmacy care at Pittsburgh luncheon

BY Alaric DeArment

WOONSOCKET, R.I. — CVS Caremark president and CEO Larry Merlo presented a $50,000 check Tuesday to the Children’s Hospital of Pittsburgh of the University of Pittsburgh Medical Center before attending a luncheon sponsored by the Economic Club of Pittsburgh.

During his remarks at the luncheon, which took place at the Omni William Penn Hotel, Merlo said CVS was reinventing pharmacy and helping people on their path to better health. The hospital donation, from the CVS Caremark Charitable Trust, will support a program that provides resources for families of children newly diagnosed with vision disabilities.

"Traditionally, people have thought about pharmacies as pill dispensaries, but we know that a pharmacy is much more than that," Merlo said. "Delivering pharmacy care is about extending the front lines of health care to deliver much better outcomes at lower cost to the people we serve. As a pharmacy innovation company, CVS Caremark is driving new approaches to do that."

Merlo called the more than 7,400-store chain’s pharmacists its greatest asset, saying they were highly trusted resources for patients who were "uniquely positioned" to help patients take their medications properly and as directed by prescribers.

Merlo also described how the company’s Pharmacy Advisor program is focusing on helping customers manage chronic diseases, as well as touting MinuteClinic and talking about how it was increasing access to health care.

"When the Affordable Care Act is fully implemented, more than 30 million newly insured Americans will have access to care," Merlo said. "MinuteClinic is able to replace the use of higher cost sites, such as emergency rooms, as well as address unmet needs for access to primary care providers. This helps hold down overall costs of care."

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