Sam's Club
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Sam’s Club closing stores in strategy realignment

BY David Salazar

Walmart will be closing several of its Sam’s Club stores, the retailer announced Thursday. The company is set to close 63 stores this year, with plans to convert as many as 12 of them to e-commerce fulfillment centers with the aim of speeding up its online order delivery.

According to company leadership, the closings — which will bring Sam’s Club’s store count to 597 clubs — are part of an effort to remain competitive.

“Transforming our business means managing our real estate portfolio and Walmart needs a strong fleet of Sam’s Clubs that are fit for the future,” said John Furner, president and CEO of Sam’s Club. “We know this is difficult news for our associates and we are working to place as many of them as possible at nearby locations. Our focus today has been on those associates and their communities, and communicating with them.”

Sam’s Club said that the first store to be converted into a fulfillment center will be in Memphis, Tenn. Walmart will be providing pay and resources to affected employees, as well as 60 days of pay and severance to those eligible. As part of the company’s Thursday announcement to raise wages and improve benefits, as well as offer bonuses to certain eligible employees, eligible Sam’s Club employees affected by the closings will be able to claim them, the company said.

“We need great people to help lead us into the future and we hope that many of them will stay with the company at either a local store or club,” Furner said. “Change is never easy, but we’re making these decisions as part of running a healthy business.”

The announcement of the closures and conversions came on the heels of the retirement of Sam’s Club’s senior vice president and GMM of consumables and health and wellness Jill Turner-Mitchael.

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Walmart increases employee starting wage, expands parental leave

BY Marianne Wilson

The nation’s largest private employer will increase the starting wage rate for its more than one million hourly associates in the United States to $11, and provide a one-time cash bonus for eligible associates ranging from $200 to up to $1,000. (Rival Target raised its minimum wage to $11 last fall.) The company said the changes partially motivated by anticipated savings from the new tax plan, which provides deep tax cuts to corporations.

The pay increase, which takes effect in the Feb. 17, 2018, pay cycle, is in addition to wage increases Walmart has already planned for many U.S. markets in the coming fiscal year.

The cash bonus will be provided to all eligible full and part-time hourly associates. The amount will be based on length of service. Associates with at least 20 years will qualify for $1,000.

This increase in wages will be approximately $300 million incremental to what was already included in next fiscal year’s plan. The one-time bonus represents an additional payment to associates of approximately $400 million in the current fiscal year, which ends Jan. 31, 2018. Walmart said a “discrete” one-time charge will be taken in the fourth quarter of the current year to account for the bonus.

Walmart is also expanding its parental and maternity leave policy, providing full-time hourly associates in the U.S. with 10 weeks of paid maternity leave and six weeks of paid parental leave. Salaried associates will also receive six weeks of paid parental leave.

The retailer will also provide financial assistance to associates adopting a child. The adoption benefit, available to both full-time hourly and salaried associates, will total $5,000 per child and may be used for expenses such as adoption agency fees, translation fees and legal or court costs.

“Today, we are building on investments we’ve been making in associates, in their wages and skills development,” said Doug McMillon, Walmart president and CEO. “We are early in the stages of assessing the opportunities tax reform creates for us to invest in our customers and associates and to further strengthen our business, all of which should benefit our shareholders. However, some guiding themes are clear and consistent with how we’ve been investing — lower prices for customers, better wages and training for associates and investments in the future of our company, including in technology. Tax reform gives us the opportunity to be more competitive globally and to accelerate plans for the U.S.”

Walmart said it is early in the process of assessing potential additional investments.

“That assessment will be done not only through the lens of associates, customers and shareholders, but also within Walmart’s financial framework of strong, efficient growth, consistent operating discipline and strategic capital allocation,” the company stated.

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Exemplary customer service pays big for Walgreens cashier

BY Michael Johnsen

It pays to be kind.

That's exactly what Walgreens cashier Mike Haynes learned earlier this year. One of his customers, Stacy Tasman, sought to repay that kindness with a neighborhood fundraiser that raised more than $6,000.

Then Ellen DeGeneres found out about the fundraiser. On her daytime variety program "The Ellen Show," DeGeneres and segment sponsor Shutterfly kicked in another $10,000 that was presented to a very surprised Haynes in the St. Louis-area Walgreens.

"We just love him to death," Tasman told DeGeneres. "We wanted to show him just exactly how much he means to us and give us the chance to brighten his day."
 

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