Retailers, brands sharpen shaving product selection
The recent legal skirmish between Gillette and Dollar Shave Club underscores just how important the shave category is to drug store retailers.
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It is behemoth with sales exceeding $3.5 billion when combining aftershaves, lotions, shaving creams and blades. But it also brings customers into the store on a frequent basis and is the cornerstone of the entire men’s grooming department. According to NPD, more than half of the male population use shaving products.
And that’s why retailers don’t want to see the category siphoned off by the Internet. It is the reason Gillette filed the lawsuit late last year against Dollar Shave Club over a patent. Most recently, Dollar Shave Club fired back with a counterclaim.
While Gillette and Dollar Shave duke it out, retailers and brands are sharpening the product selection.
The first move is creating a more male-friendly grooming area within the store. That was one of the biggest initiatives as part of Rite Aid’s newer formats, according to Bill Bergin, group VP of category management. While it was conventional wisdom that women purchased most of men’s items, Bergin said that’s changed, and the store has to reflect that trend.
Walgreens also is tweaking its stores to appeal to men, especially as it rolls out more of its Boots No7 men’s items. Men, reasoned Rudy Kucera, Walgreens’ divisional merchandise manager, are getting into regimens, including pre-shave items. That’s prompted new merchandising approaches, including open sell fixtures rather than keeping shaving products in locked displays. Part of the shaving department overhaul includes appealing to the millennial consumers who hold so much of the spending power and, according to NPD, are most likely to try and invest in new items. Admittedly, many of these consumers are still favoring more facial hair. But even “three days of beard growth,” requires some level of trimming and upkeep, Kucera said.
Mary-Ellen Lacasse, the director for the shaver market at BIC Consumer Products USA agreed. “Even the bushiest beard needs upkeep. Men with beards should still have a quality razor,” she said. She said the BIC Flex 5 was created with the popularity of beards in mind.
Other leading shave brands also are delivering more meaningful products designed around shaving habits rather than just “slapping on another blade,” buyers said.
An example is Schick’s new patented technology designed to protect skin from irritation. The new Hydro 5 razor has a hydrating gel reservoir that the company said delivers 40% less friction than a traditional lupe strip. “Most guys we talked to really just wanted a razor that could better protect them from daily shave irritation and offer them a more comfortable shave,” said Anastasia Tobias, Schick Hydro senior brand manager, at Edgewell Personal Care.
Survey: These social networks most influence purchases
BOSTON — When it comes to buying products, consumers are particular about who and what they trust to get advice.
According to a survey of nearly 14,000 adults conducted in early March by social retail technology provider Collective Bias, Facebook and YouTube are the most persuasive social channels for consumer purchases. About 19% of consumers find Facebook to influence their purchasing decision most, with YouTube coming in second at nearly 18%. YouTube is especially popular with men (23%) compared to women (14%).
In comparison, only 2% of respondents checked Twitter first when researching products. Less than 2% said Twitter had the most influence on their decision to complete an in-store purchase.
The survey also cast some doubt on the effectiveness of online celebrity endorsements, especially with one highly targeted consumer demographic. Thirty percent of consumers are more likely to purchase a product endorsed by a non-celebrity blogger than a celebrity. Of that number, 70% of 18-to-34 year-olds had the highest preference for "peer" endorsement.
Furthermore, only 3% of consumers would consider buying a product in-store if it were endorsed by a celebrity. Other advertising channels that influence small numbers of in-store shoppers include TV (7%), print (5%) and digital (4.5%).
Other notable findings include:
·Consumers are consulting blogs and social media on their mobile devices prior to shopping. Nearly 60% of respondents have taken a blog review or social media post viewed on a smartphone or tablet into consideration while shopping in-store.
·Men are two times more influenced by blog reviews than women. One in five men (18%) have had blog reviews influence in-store purchases, compared to only one in 10 women (9%).
·Men and women differ in which product categories they research online. U.S. male consumers have purchased consumer electronics in-store more than twice as often (34%) as women (15%) as a result of reading a blog review or social media post.