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Raley’s Supermarkets seeks personalization for shoppers

BY Gina Acosta

WEST SACRAMENTO, Calif. — California-based regional grocery chain Raley’s Supermarkets is overhauling its e-commerce capabilities to offer customers a "seamless shopping experience."
 
The retailer announced it will be using technology from Unata to deliver functionality including one-to-one experiences across all e-commerce elements from homepage to search.
 
“We are focused on creating a personalized shopping experience for our customers,” said Chelsea Minor, Raley’s spokeswoman. “New digital opportunities allow Raley’s to better serve our customers in store and at home. Unata is a leader in omnichannel digital personalization within the grocery space, and we can’t wait to offer an advanced customer experience through their platform.”
 
In addition, product updates will enhance the click and collect functionality, which allows Raley’s customers to pick up items they ordered online in-store.  
 
“We are thrilled to announce this partnership with Raley’s, a grocer with a long-standing customer-centric reputation since their inception in 1935,” Unata CEO Chris Bryson said. “With the implementation of Unata's platform, the new Raley’s digital experience will be focused on meeting the needs of the rapidly evolving modern shopper, engaging them with a holistic omni-channel experience that spans the entire shopping journey – both at home and in-store."
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Former Dollar General exec will rejoin company to lead store ops

BY Michael Johnsen

GOODLETTSVILLE, Tenn. — Dollar General  announced Wednesday that Jeff Owen will rejoin the company as EVP store operations effective June 15. Owen previously spent more than 20 years with Dollar General where his most recent role was SVP store operations.
 
“Jeff's experience at Dollar General brings unique perspectives and insights to our store operations team. We look forward to welcoming him back to Dollar General and his contributions in this critical role as we execute our new store growth,” Dollar General CEO Todd Vasos said.
 
The company also announced that Greg Sparks, EVP store operations, has departed effective June 9.
 
"I would like to thank Greg for his contributions to Dollar General over the last three years. I wish him the best in his future endeavors," Vasos said.
 
Owen began his career at Dollar General in 1992. He served as a store manager with progression through various roles of increasing responsibility. From August 2011 until July 2014, he was SVP store operations leading nearly 5,000 stores and 40,000 employees. Prior to August 2011, Owen served as VP, division manager. From November 2006 to March 2007, he served as retail division manager. Prior to November 2006, he was senior director, operations process improvement.
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Amazon to build fourth fulfillment center in Texas

BY Gina Acosta

SEATTLE — Amazon is going big in Texas with the announcement of the construction of yet another fulfillment center in Dallas. 
 
The new 500,000 square-foot facility, which is currently under construction, will be located at the northeast corner of Interstate 45 and Interstate 20 in Dallas and will bring about 500 new jobs to the area when the facility opens early in 2016.
 
Employees at the Dallas fulfillment center will process smaller items, such as books, electronics and consumer goods, Amazon said Tuesday.
 
“We are thrilled that Amazon chose Dallas as the location for its new fulfillment center,” Dallas mayor Mike Rawlings said, The company has been innovative in not only the level of technology it uses to get packages to our doorsteps, but also in its ability to create quality jobs for a diverse community throughout North Texas.”
 
The company said they offer employees wages higher than traditional retail stores and include bonuses and other benefits from day one.
 
“We are proud to continue creating hundreds of new full-time jobs in Texas that offer wages 30 percent higher than traditional retail stores and include comprehensive benefits on day one, bonuses and stock awards,” Mike Roth, Amazon's VP North America operations, said. “Our growth in Texas has been a team effort between the amazing workforce in the state and the incredible support we have received from local communities.”
 
Amazon has created 3,500 jobs since coming to Texas and have invested more than $400 million in the state. They already have locations in Coppell, Haslet, and Schertz.
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