Publix celebrates 85 years
- March: Invest in others — As a token of appreciation for the supply chain, Publix associates across the company took the time to personally thank their supplier partners.
- April: Give back — As part of “Publix Serves Day”, more than 4,000 Publix associates across six states volunteered their time and supported over 125 nonprofit organizations within their local communities, the company said Projects included beautification efforts, food pantries, backpack feeding programs, tutoring & reading resources, painting and building;
- May: Prepare for opportunity — Publix provided training and development opportunities to help associates grow. The promotion prize patrol was out in full force capturing associate promotions at every level and sharing in the excitement of what lies ahead for these up and coming leaders;
- June: Be there — During “Be There Day,” company leaders engaged with associates working side by side, learning roles and responsibilities, sharing stories and connecting with each other;
- July: Respect the dignity of the individual — Publix president Todd Jones challenged associates to get to know each other. Associates answered a series of questions designed to get associates talking, learning and exchanging ideas. Upon completion of the challenge, associates received coupons redeemable for two free gourmet cupcakes — one for them and one for their new friend; and
- August: Treat customers like royalty — Publix customers were randomly selected and treated like royalty, including providing a Publix gift card, flowers, crowns and tiaras, green carpet and all. In the community, the customer prize patrol surprised customers with random acts of kindness, including visiting a local hospital and showering new moms with baby baskets; attending sporting events and upgrading seats; and randomly handing out thank you notes with Publix gift cards enclosed, the company said.
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DSNTV: Good Neighbor Pharmacy of the Year winner Topeka Pharmacy
LAS VEGAS — At AmerisourceBergen’s ThoughtSpot 2015, Topeka Pharmacy, based in Topeka, Ind., was named the Good Neighbor Pharmacy of the year. For owner Tom Miller, the force that helps him work to provide the most to his customers is centrality to the largely Amish town with a single stoplight.
“It’s not unusual for my tech to be exasperated because somebody calls us and wants the numbers of the local pizza place,” Miller told Drug Store News. “But to me it’s indicative of the fact that we are the service center of the community. With our Amish population at nearly 60% that’s important because otherwise they literally have to hire a driver to take them somewhere else.”
In addition to a community behind him, Miller said it’s also a boon to have Good Neighbor Pharmacy’s resources on hand.
“I think the resources are vast and it multiplies our ability to be good to our patients and make those outcomes positive,” Miller said.
Watch the video above to learn more about what makes Topeka Pharmacy the Good Neighbor Pharmacy of the Year.