NACDS praises organized retail crime bill
ALEXANDRIA, Va. A bipartisan legislation that seeks to prevent organized retail crime is being applauded by the chain pharmacy industry.
The Organized Retail Theft Investigation and Prosecution Act of 2010, introduced by Reps. Bobby Scott, D-Va., and Lamar Smith, R-Texas, would create a specific task force within the Department of Justice to investigate and prosecute instances involving organized retail crime.
Responding to this proposed legislation, the National Association of Chain Drug Stores commended Reps. Scott and Smith for their leadership to curb the growing problem of organized retail crime, noting that retailers not only face such burdens as increased costs and investment to cover their losses, but consumers also face risks.
“Consumers are placed at risk when package tampering occurs on consumer healthcare products, such as infant formula and over-the-counter medications. These stolen products are repackaged and relabeled to falsely extend a product’s expiration date or to hide the fact that the item has been stolen,” NACDS wrote in a letter. The NACDS also urged Congress to support legislation that treats theft committed by organized, professional crime rings as a federal felony.
“We commend you again for introducing and advancing strong bipartisan legislation that will assist retailers and law enforcement to combat the serious problem of organized retail crime, and we look forward to working with you to enact this important legislation,” the letter stated.
Report: San Francisco supervisors OK tobacco sales ban at pharmacies
SAN FRANCISCO San Francisco’s board of supervisors voted for an expansion of the city’s anti-tobacco law, according to published reports.
The San Francisco Chronicle reported Tuesday that the supervisors gave preliminary approval to a law to expand a law passed in 2008 to ban tobacco sales at drug stores to include all retailers that operate pharmacies, including mass merchandisers and supermarkets.
The original law had attracted opposition from Walgreens and the National Association of Chain Drug Stores on the grounds that it discriminated against drug stores. Supporters of the law asserted that its purpose was to rectify what they saw as the contradictory nature of a healthcare institution, such as a pharmacy selling an unhealthful product.
Asimilar law was enacted in Boston around the same time as the San Francisco law, though the Boston law banned tobacco sales at all retailers that operate pharmacies.
Study: Independent pharmacies earn high customer satisfaction scores
ALEXANDRIA, Va. Independent pharmacies have garnered the highest customer satisfaction scores among its competitors, according to results of a J.D. Power and Associates study.
The J.D. Power and Associates 2010 national pharmacy study found that Good Neighbor Pharmacy, Health Mart and the Medicine Shoppe Pharmacy –– networks of independently owned, locally operated pharmacies –– rated at 869, 856 and 851, respectively, on a 1,000 point scale, while patients said they were dissatisfied with publicly traded pharmacy chains and some mail-order pharmacies.
The National Community Pharmacists Association praised the study results, stating that “independent community pharmacies rely on a business model of answering questions and offering advice to ensure medication adherence is maximized.”
“This survey should encourage all patients and health plan sponsors to give independent community pharmacies another look. We offer superlative customer service, and we’re competitive on price,” said Joseph Harmison, NCPA president and pharmacy owner. “It’s also a reminder that policies that deny patients access to independent pharmacies, such as by mandating the use of mail-order pharmacies, not only eliminate choice but also the vital face-to-face interaction with clinically trained pharmacists.”