PHARMACY

Innovation debuts PharmASSIST Dispenser Model 4

BY Alaric DeArment

JOHNSON CITY, N.Y. — Pharmacy automation products manufacturer Innovation has started rolling out the latest model of its medication dispensing system, the company said Thursday.

Innovation announced the rollout, to its main customer base and the pharmacy industry at large, of the PharmASSIST Dispenser Model 4, calling it the first in the industry to self-calibrate the counting of new medications at a pharmacy. The calibration is based on patented Falcon Detection technology that enables the dispense to count all types of tablet and capsule medication with the highest possible accuracy, Innovation said, and the Model 4 is made with electrostatically charged plastic that repels dust that naturally occurs when handling pills.

"As we established Model 4 development goals, we know how important the concept of self-calibration of medications was to our customers and the industry," Innovation CEO Mary Reno said. "Self-calibration is a huge timesaver for pharmacies, enabling their staff to start counting new medications immediately instead of having to make technical adjustments or wait for a new cell to arrive. This is particularly relevant when a branded drug goes generic."

 

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CVS Caremark’s Pharmacy Advisor program receives accreditation

BY Antoinette Alexander

WOONSOCKET, R.I. — CVS Caremark announced on Thursday that its Pharmacy Advisor Counseling program has been awarded Health Call Center accreditation from URAC, a Washington, D.C.-based health care accrediting organization that establishes quality standards for the healthcare industry.

This represents the first time that CVS Caremark has received the Health Call Center accreditation and the second accreditation that the Pharmacy Advisor Counseling program has received this year.

"CVS Caremark is honored that our Pharmacy Advisor Counseling call center received accreditation from URAC," stated Troyen Brennan, EVP and chief medical officer of CVS Caremark. "We are pleased to be recognized for providing outstanding services in the industry and believe this distinction underscores the quality of the services we provide to our customers and their members."

CVS Caremark’s Pharmacy Advisor Counseling Program call center offers personalized care to members with chronic conditions through a combination of targeted live outbound calls and inbound call access. Members have the opportunity to have a discussion with a clinical pharmacist about topics that include the rationale behind prescribing the medication and potential issues that may affect adherence, such as side effects. The program was developed to help improve medication adherence for members with certain chronic conditions.

URAC’s Health Call Center Accreditation ensures that registered nurses, physicians, or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.

 

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NACDS’ Steve Anderson honors Albert Sebok in column

BY DSN STAFF

Changing Directions: Honoring Albert Sebok

By Steve Anderson, NACDS president and CEO

This week, I was going to write about some really powerful articles in the November 2013 Health Affairs. They validate community pharmacy’s role in emerging healthcare models, and urge better alignment of federal and state policies to achieve pharmacy’s potential to improve and save lives. However, when I heard of the passing of a true pioneer – who did so much to help create the amazing progress and potential of community pharmacy – I had to change directions on this column.

On November 3, we lost Albert A. Sebok — whom many remember for his work at Standard Drug and then Revco. The fact is that without Albert Sebok, and others like him, community pharmacy would not be part of the healthcare conversation to the significant extent that it is today. We would not have articles like the ones in this month’s Health Affairs if we did not have the Albert Seboks of the world.

In 2010, I had the opportunity to deliver the inaugural Sebok Pharmacy Lecture at The Raabe College of Pharmacy of Ohio Northern University. The establishment of the annual event was one of several honors bestowed on Albert Sebok by his alma mater. This is some of what I said about him on that day:

We are honoring a man whose patient care and corporate career at Revco exemplified the value of pharmacy.  Effective consultations and wise operational decisions, stitched together over the course of decades, create an impressive career.  But Albert Sebok has accomplished even more than that.  His commitment to pharmacy goes far beyond talk of a distinguished career.  It also defines what it means to be part of, and to advance, one’s profession.  

Albert Sebok is a man who did not just graduate from this great school and move on.  He saw to it that he and this school moved on together.  Over the course of 60 years, he has given back in many ways, including as an advisor and as a professor, and even as an innovator of a new course of study.
Similarly, we at NACDS are thankful for his engagement in our organization.
 

Albert Sebok demonstrated that associations, industries and companies derive their strength from their people. He served as chairman of the NACDS Pharmacy Affairs Committee and as chairman of the NACDS Pharmacy Conference. For these contributions among others to NACDS, and for his leadership within community pharmacy, NACDS in 1991 presented him with the prestigious Harold W. Pratt Award.

I think you will agree that changing the direction on this week’s column was the right thing to do. It is vitally important to recognize those who have changed the direction of this association, this great industry and the very nature of pharmacy patient care.  

 

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