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Harris Teeter launches new yearly payment option for online shoppers

BY Antoinette Alexander

MATTHEWS, N.C. — In celebration of its 150th Express Lane Online Shopping location, which opened last week, the grocer launched a new payment option.

Harris Teeter’s Express Lane Online Shopping service was introduced in 2000 to the company’s home market of Charlotte, N.C. The goal: To make grocery shopping as easy and convenient as possible. The service has now grown to 150 locations throughout the company’s footprint, with the most recent location opening last week at the new Canton Crossing Harris Teeter in Baltimore, Md.

To celebrate the milestone, Harris Teeter has launched a new payment option. In addition to the $4.95 per order option and the $16.95 monthly option — already in place for shoppers who frequently use the service — shoppers can now choose to pay $99.95 for the entire year, allowing them to place as many orders as they would like throughout the year without incurring additional charges. 

Shoppers can add the yearly fee to their Express Lane Online Shopping bill when placing an order. From that date, the normal service fee will be automatically waived on all orders for the next 365 days. 


How does Express Lane Online Shopping work? Shoppers place their order online at HarrisTeeter.com, and associates will shop for them. Customers are able to choose from any products offered in the stores. Coupons are accepted and stores simply need four hours advance notice to fill orders. As a special offer, Harris Teeter also always credits the $4.95 service fee for new, first-time users.  

 

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Klondike announces new Kandy Bars

BY Ryan Chavis

ENGLEWOOD CLIFFS, N.J. — Klondike, a Unilever brand, has announced Klondike Kandy Bars, which combine the traditional Klondike ice cream with a candy bar shell.

The new bars are offered in three varieties:

  • Klondike Kandy Bars Caramel & Peanuts, which features vanilla ice cream topped with caramel, as well as a chocolate-flavored coating with crunchy peanuts;
  • Klondike Kandy Bars Fudge Krunch, which features chocolate ice cream topped with chocolate fudge and coated with rice crispy pieces; and
  • Klondike Kandy Bars Cookie & Creams, which features vanilla ice cream with a dark chocolate cookie crunch topped with thick chocolate fudge. The bar is covered in a white chocolate flavored coating with a dark chocolate cookie crunch.

"Klondike Kandy Bars combine the iconic taste of Klondike bars with the rich flavor and crunchy bites of candy bars. They are sure to be the most irresistible new ice cream treats this summer," said Alfie Vivian, VP refreshments for Unilever North America.

 

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NRF to Congress: Retailers committed to protecting consumer data

BY Antoinette Alexander

WASHINGTON — The National Retail Federation on Wednesday told a congressional panel that the retail industry is committed to safeguarding and protecting consumer data and information from cybercriminals and hackers.

NRF VP for retail technologies, Tom Litchford, testified before a field hearing of the House Homeland Security Subcommittee on Cybersecurity, Infrastructure Protection and Security Technologies, where he outlined specific steps that the nation’s retailers are pursuing and implementing to identify, prevent and combat cyberattacks.

“Retailers make significant investments every year in order to protect [consumer] data,” Litchford testified. “Collectively, retailers spend billions of dollars annually to safeguard data and fight fraud, as well as hundreds of millions annually on [credit card security] compliance.”
He described NRF’s support for immediately transitioning away from fraud-prone credit cards that utilize 1960s technology (i.e., magnetic stripe and signature) to more advanced and secure cards that incorporate a Personal Identification Number, or PIN, or Chip and PIN cards that include a computer microchip.

PIN-based cards, along with data encryption and tokenization, would help prevent cybercriminals from monetizing consumer financial information and provide better fraud protection for retailers, banks and consumers than proprietary Europay, MasterCard and Visa or EMV technology that does not require the use of a PIN, according to NRF.

“Chip and PIN technology dramatically reduces the value of any stolen ‘breached’ data for in-store purchases because the payment card data is essentially rendered worthless to criminals,” Litchford said. “The failure of U.S. card networks and banks to adopt such a system in the United States is one reason why cyberattacks on brick-and-mortar retailers have increased.”

Litchford went on to state that the nation’s retailers are pursuing the establishment of a Retail Information Sharing and Analysis Center, or Retail ISAC, that would provide retailers and merchants with actionable and timely threat intelligence to help identify and mitigate cyber risks.

“The retail industry is in a particularly good position to both benefit from and bring value to information sharing with outside organizations and entities,” Litchford said as he described NRF’s recent interaction with the United States Secret Service, United States Computer Emergency Readiness Team, iSightPartners and the Financial Services ISAC on cyber threats.

“NRF is currently in the planning stages with respect to a final step in the development of the Retail ISAC: the establishment of the technological and operational infrastructure to support a secure portal through which members can share information,” Litchford said. “NRF’s goal is to allow credentialed [Retail ISAC] members to share information of varying levels of sensitivity anonymously, thus allowing the Retail ISAC to act as a repository of critical threat, vulnerability and incident information that is sourced from various members and outside organizations, and to facilitate peer-to-peer collaboration with the sharing of risk mitigation best practices and cybersecurity research papers.”

Acknowledging that there is no silver bullet to combating cybercrime, NRF called on Congress to support the retail industry’s efforts on data security and cybersecurity by passing the Cyber Intelligence Sharing and Protection Act (H.R. 624) or CISPA, which would further encourage businesses and retailers to share information across sectors on cyber threats in real time.

 

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