Family Dollar names SVP store operations
MATTHEWS, N.C. — Family Dollar Stores has named Colin McGinnis to the position of SVP store operations support, store development and procurement. McGinnis will report to Barry Sullivan, EVP store operations.
"Over the last several years, we have expanded our assortment to be more relevant to our customers, and we have improved our store standards to make our stores easier to shop,” said Sullivan. “Through Colin’s leadership and store operations experience we intend to improve how we take care of our stores and our team members.”
McGinnis joined Family Dollar in August of 2004 as a regional VP, where he was the operations lead on the development of the store of the future project. In 2006, he was named VP store operations support and process improvement. Most recently, McGinnis added additional responsibility for store services, procurement and store development. Prior to joining Family Dollar, McGinnis held positions of increasing responsibility with a national drug store chain.
The news comes on the heels of Family Dollar’s mid-October announcement that Jocelyn Wong had been named SVP, chief marketing officer, reporting to Bloom.
Patient Views – October 2012 Methodology
AccentHealth collected data through an online survey conducted from Sept. 18 to Sept. 30, 2012. There were a total of 940 people who responded via AccentHealth’s national, online panel of network viewers ages 18 years and up who opt-in to participate in reasearch with AccentHealth.
All data is self-reported and not validated using medical records.
Below is the demographic breakdown of the respondents and their behavior:
Health insurance coverage
Geographic distribution of sample
Retailers stay tuned for multi-channel consumers
WHAT IT MEANS AND WHY IT’S IMPORTANT — News flash: Retailers get the idea that attracting today’s consumer means going multichannel.
(THE NEWS: Retailers plan to spend more on e-commerce this year. Click here for the story.)
Online retail has been around for a while now, but it’s come along way since its beginnings during the days of the late-1990s dot-com bubble. Today, consumers aren’t just ordering books from Amazon.com — they’re ordering a plethora of items online, and not just from their desktop computers, but from their mobile phones as well.
So what does this mean for traditional brick-and-mortar retailers? It means they have to draw a consumer who may not have the time or patience to make a trip to the store, and try to reach them where they’re spending more and more of their time: in chairs in front of a computer, or just about anywhere with their phones in front of their faces.
According to a study last month by ComScore, 86 million Americans are now shopping on their smartphones, with 4-out-of-5 smartphone users accessing retail content. And a Deloitte study found that using apps and mobile websites while shopping accounted for a 5% increase in retail sales over the past year, equal to $159 billion in in-store sales.
But retailers — including those in the drug channel — are moving in already. Pharmaca Integrative Pharmacy launched a mobile app for patients to manage their prescriptions on Tuesday, while Stop & Shop, owned by Ahold, said on Oct. 19 that its new Wayland, Mass., store would include features for mobile shopping, not to mention sister company Peapod’s "virtual grocery store" concept.