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CVS Health opens 1,000th MinuteClinic

BY Michael Johnsen

WOONSOCKET, R.I. — CVS Health announced Thursday that MinuteClinic, the company’s retail clinic medical clinic, has opened its 1,000th location in Washington, D.C. at the CVS/pharmacy location on Dupont Circle.
 
“This 1,000th clinic milestone reflects our commitment to expand much needed access to health care across the United States,” MinuteClinic president and CVS Health’s EVP and associate chief medical officer Andrew Sussman said. “Whether it's treating patients in urban centers like Washington, D.C. or developing new ways to deliver care in other settings, the MinuteClinic mission to provide accessible health care will continue to evolve.
 
MinuteClinic opened its first retail clinic 15 years ago, and since then has expanded to reach communities in 31 states and the District of Columbia, providing more than 26 million patient visits. With this milestone, MinuteClinic and CVS Health are still looking to the future, eyeing new partnerships and ways to expand care.
 
“n the years ahead, we intend to offer new and innovative medical services to patients through in-store clinics, expanded telehealth services and clinical collaborations with a growing list of more than 60 major health care system affiliates nationwide,” Sussman said. 
 
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Walgreens showcases geographic information systems applications

BY Michael Johnsen

DEERFIELD, Ill. — Walgreens’ Flu Index, introduced last year, is perhaps one of the most visible examples of how Walgreens is utilizing geographic information systems to really augment the company's go-to-market strategies. In the video above, Jillian Elder, director enterprise location intelligence, recently shared at an Esri presentation how critical the adoption of GIS has become to Walgreens. 
 
The resource helps executives visualize opportunity by overlaying proprietary data with the most up-to-date geographically-centric public information. 
 
“This is truly an enterprise level application,” Elder said. “Ultimately, what this comes down to is problem solving.” Across Walgreens' many disciplines, Walgreens executives can utiize this spacial lense to enhance their analytics. The application can not only help determine the best site for a new store, or the best time to stock up on flu shots and cold medicines, but also has been used to help local authorities and Walgreens' loss prevention professionals predict the next target for a local crime spree, for example. 
 
It's a tool that can help augment merchandising programs and displays as well as realize signficant supply chain efficencies. 
 
In the video, Elder goes into detail as to how Walgreens “WalMap” system empowering Walgreens' internal stakeholders with accessible data that can be layered onto a GIS platform in an effort to ascertain new opportunities. 
 
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DSNTV: Walgreens’ Ashworth on the company’s healthcare strategy

BY DSN STAFF

In September, Drug Store News featured the cover story “Enabling Patient-Facing Care,” which examined Walgreens’ vision to help transform health care. As a follow-up, DSN Editor-in-Chief Rob Eder traveled to Deerfield, Ill., to sit down with Richard Ashworth, Walgreens’ president of pharmacy and retail operations, to discuss the main pillars of the company’s new healthcare strategy, including a new collaborative services model that is creating a variety of innovative new, patient-centered partnerships and programs.

“The basic premise is quite simple; it’s taking the best … capabilities [we have] in the marketplace as it relates to pharmacy and healthcare, and putting that together with the best of what others have in the market for … patient care,” Ashworth said. “When we say collaborative services, it’s putting things together in a way that ultimately is better for patients and lowers the cost and raises their health outcomes.”

Watch the exclusive interview above for more insights, including Walgreens’ plans for telehealth, how the company is leveraging its loyalty program to help incentivize healthy behavior among customers and how it is evolving its retail clinic model.

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