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CVS Caremark names new chief human resources officer

BY Allison Cerra

WOONSOCKET, R.I. CVS Caremark announced the appointment of Lisa Bisaccia as SVP and chief human resources officer, effective Jan.1, 2010. Bisaccia will replace Mike Ferdinandi, who announced his retirement.

Bisaccia, who is currently VP human resources at CVS Caremark, has more than 30 years of human resources experience. Since joining CVS Caremark in 2004, Bisaccia has made many contributions to the business. She has led major human resources initiatives including enhancing compensation practices, restructuring human resources processing functions, and successfully managing all human resources support for the retail business.

“I am delighted that Lisa will be able to apply the expertise she has gained through her years across our corporate enterprise to her new role as our chief human resources officer,” said Tom Ryan, chairman, president and CEO. “Lisa will bring tremendous leadership to our growing organization of more than 200,000 CVS Caremark colleagues. Not only does she have a talent for inspiring, she also has an exceptional ability to align human resources and operations to deliver positive business results.”

Prior to joining CVS Caremark, Bisaccia held a senior human resources position with FleetBoston Financial as the head of compensation and benefits. Her prior experience also includes human resource consulting in the banking, health care and not-for-profit business segments. She is a graduate of Trinity College in Hartford and earned her MBA from the University of Connecticut. Bisaccia is a member of the Human Resources Policy Institute and the Society for Human Resource Management.

Bisaccia succeeds Mike Ferdinandi who served in a variety of senior human resources positions at CVS Caremark for more than ten years. As he retires, Ferdinandi plans to remain actively engaged in the human resources and business community through corporate board directorship roles.

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Centric Health Resources receives URAC accreditation

BY Alaric DeArment

CHESTERFIELD, Mo. Healthcare-accrediting organization URAC has awarded specialty pharmacy accreditation to Centric Health Resources, Centric announced.

Centric, which calls itself a “patient-centric health management organization,” uses a direct-distribution model to narrow the gap between drug makers, providers, payers and patients with rare and chronic genetic disorders.

“Receiving this accreditation is important in that it provides a comprehensive strategy for creating standards that address the broad scope of pharmacy benefit management practice,” Centric VP quality assurance Doug Carlson said in a statement. “Centric will now have an opportunity to align its quality practices with industry-recognized standards and further demonstrate our commitment to quality.”

URAC based its accreditation on criteria developed by its pharmacy advisory committee, which includes representatives from retail pharmacy, pharmacy benefit management, employers, consumers, health plans and others.

“By applying for and receiving the specialty pharmacy accreditation, Centric has demonstrated a commitment to quality health care,” URAC president and CEO Alan Spielman said. “Quality health care is crucial to our naiton’s welfare,  and it is important to have organizations that are willing to measure themselves against national standards.”

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New lighting product standard provides clarity for consumers

BY Allison Cerra

ST. LOUIS, Mo. Energizer announced Dec. 8 that the Flashlight Standards Committee has developed a set of flashlight features and benefits standards for consumers seeking information on such products.

Until now, there has been no consistency in how flashlight features and benefits were presented; consumers might see a flashlight that claims light output of  “3,000,000 candlepower” next to one that claims “40 lumens.” For the average consumer, these inconsistencies led to confusion and an inability to compare one product with another. The Flashlight Standards Committee published an American National Standards Institute standard, designed to help the consumer. The FL1 standard addressed six performance measurements to improve consistency and clarity for flashlight consumers.

“Consumers and the trade have been left in the dark to figure out the difference between candlepower, candela and lumens, among other inconsistent flashlight claims, which left everyone guessing about how to compare one light to another,” said Peter Nario-Redmond, technical marketing manager for Energizer and chairman of the Flashlight Standards Committee. “The goal for establishing standard measurement is to eliminate confusion and clearly communicate the features of flashlights so that consumers can make informed decisions about which product best suits their needs.”

The ANSI/NEMA FL1 – 2009 flashlight basic performance standard establishes consistent processes and definitions for reporting the following six areas of flashlight performance measurement, as well as simple icons to be printed clearly on packaging:

  • Light Output – the light projected from a flashlight will be expressed in units of lumens
  • Runtime – duration the light will operate continuously until projected light is dim
  • Beam Distance – distance the light projects onto a surface
  • Peak Beam Intensity – intensity of the projected light that does not vary with distance and expressed in units of candela 
  • Water Penetration Rating – clear definitions outlined about the difference between water-resistant, waterproof and submersible
  • Impact Resistance – after six drop tests, the flashlight must maintain all previous established measures

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