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Amazon has top reputation in retail in 2015

BY Dan Berthiaume

For the third year in a row, Amazon has claimed the top spot in the Reputation Institute’s annual survey of America’s 50 most reputable companies in the retail industry.

Amazon is the only company of all the retail companies surveyed to achieve an excellent reputation.

Supermarket chains moved up in the ranking this year, with Publix ranking second and Whole Foods jumping five spots to third place in 2015.

America’s top 10 companies in the retail industry in 2015 are:

  1. Amazon.com
  2. Publix Super Markets Inc.
  3. Whole Foods
  4. Tiffany & Co.
  5. Costco Wholesale
  6. Lowe’s Home Improvement
  7. Home Depot
  8. Ace Hardware
  9. Cabela’s
  10. Ahold

In 2015, four new companies made the top 10 in retail: Tiffany & Co., Ace Hardware, Cabela’s and Ahold.

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Ahold USA names new president, general manager for Peapod

BY Michael Johnsen

CARLISLE, Pa.  – Ahold USA on Thursday announced that Jennifer Carr-Smith has been appointed to president and general manager of Peapod, effective June 15. Carr-Smith replaces Andrew Parkinson who has been appointed to a newly established advisory role.
 
Carr-Smith brings more than 20 years of e-commerce experience to her position with Peapod. Most recently, Carr-Smith served as the COO of J. Crew’s online business, where she led J. Crew’s transformation to a digital retailer with strong e-commerce capabilities. Prior to her role at J. Crew, Carr-Smith served as COO for Giggle, an omni-channel retailer focused on baby gear; chief operating officer for Gilt Groupe, an online shopping company with more than six million members; and in leadership roles in finance, strategy and operations with Polo Ralph Lauren Corporation and Drugstore.com. Carr-Smith holds an M.B.A. from Harvard and a B.S. in Economics from Brown University.
 
In his new role, Parkinson will serve as an advisor to Carr-Smith while pursuing new business development opportunities for Peapod. Parkinson is co-founder of Peapod and has led the company to significantly increased sales each year for 26 years. Most recently, Parkinson led the expansion of Peapod’s online grocery delivery service to meet growing customer needs through the creation of “Pick-Up Points.” He also championed the opening of Peapod Propulsion Labs, a digital innovation center in Chicago.
 
“This is a real success story, and we look forward to welcoming Jennifer as she leverages her deep e-commerce experience to inspire our associates and delight our customers,” said Jan van Dam, EVP marketing, format, supply chain and own brands. “We thank Andrew for his pioneering vision to cultivate technology in order to make grocery shopping easier and more convenient for our customers.”
 
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Costco sees 2% boost in U.S. comps during May

BY Antoinette Alexander

ISSAQUAH, Wash. — Costco posted a lift in both total sales and U.S. comps for the month of May.

Net sales totaled $8.98 billion, an increase of 2% from $8.78 billion during the similar period last year.

U.S. same-store sales also increased 2%, while international same-store sales slipped 4%. Total same-store sales were flat for the month.

Costco currently operates 674 warehouses, including 475 in the United States and Puerto Rico, 89 in Canada, 35 in Mexico, 26 in the United Kingdom, 20 in Japan, 11 in Korea, 10 in Taiwan, seven in Australia and one in Spain. The company plans to open up to an additional 14 new warehouses (including one relocation to a larger facility) prior to the end of its fiscal year on Aug. 30.

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