Almost one-third of Food Lion store base now delivers
Food Lion is continuing to expand its partnership with Instacart and is now offering home delivery in 29% of its footprint in the Southeast, parent company Ahold Delhaize reported Thursday. The convenient service, which builds on Food Lion’s promise to ensure an easy, fresh and affordable shopping experience, will allow customers to order and receive their groceries in as little as an hour.
“Since its launch in the Raleigh area in June 2016, Instacart has been well received by our customers and we are excited for its continued expansion,” Neil Norman, director of customer loyalty at Food Lion, said. “Food Lion is proud to continue to deliver on our commitment to making grocery shopping easy and convenient for our customers.”
Additionally, by linking their personal MVP cards to their Instacart accounts, Food Lion customers can continue to take advantage of Food Lion’s weekly savings specials, including MVP discounts. Food Lion customers using Instacart for the first time will receive their first home delivery fee for free.
With the addition this month of the city of Sanford, N.C., Food Lion and Instacart are delivering to 157 postal code areas, including the initial markets of Charlotte and Raleigh that launched in mid-2016. Last October, the companies started service in the Greensboro area in North Carolina and the Norfolk and Richmond markets in Virginia.
Report: Kroger Edge may redefine in-store shopping experience
Looking to pair a some at-shelf pizzazz with shopper convenience and utility, Kroger may be changing the face of merchandising with new shelf technology, called Kroger Edge, rolling out to nearly 200 stores by year’s end, the Cincinnati grocer told Business Insider earlier this week.
The new merchandisers will be placed primarily on endcaps for now. Kroger has been testing digitally-based shelf-talker technology for some years now. The digital shelf strip displays pricing and nutritional information along with video ads and coupons. The space age supermarket ultimately hopes to interact with consumer smartphones as they walk down the aisle.
“It’s an exciting platform for a lot of future innovation,” Chris Hjelm, chief information officer, Kroger, told Business Insider. “As you walk down the aisle, it will highlight the next item for you to pick on your shopping list.” That feature is expected to significantly improve shopping efficiency.
Bartell Drugs names new CEO
Bartell Drugs has new leadership. The Seattle-based company has named longtime retail veteran Kathi Lentzsch as its new CEO — only its fifth in its 128 years in business. Lentzch, who has more than 30 years of retail experience,
joins Bartell Drugs from her post at luxury specialty store and direct-to-consumer retailer Gump’s, where she served as interim CEO.
Lentzsch has previously held executive roles at such companies as Pier 1 Imports and Cost Plus World Market. At Williams Sonoma/Pottery Barn, where she was senior vice president of merchandising, she oversaw the turnaround and repositioning of Pottery Barn as a premium home brand. In addition to her retail experience, as she takes the helm at Bartell Drugs, Lentzsch also brings experience from her time at Berkeley-based Elephant Pharmacy, where she was president and CEO, as well as a member of its board.
“Kathi’s experience as a CEO and the breadth of her retail experience will be ideal for leading Bartells,” said Bartell’s Board Chairman, George D. Bartell. “She brings a record of transforming businesses through innovation and entrepreneurial agility. This will be instrumental in growing the Bartell’s brand as the local chain expands its reach in the Puget Sound region.”
Lentzsch’s appointment comes roughly 8 months after the April resignation of former CEO Brian Unmacht, which led to CFO Rob Jensen overseeing the company’s day-to-day operations.