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Ahold USA names new president, general manager for Peapod

BY Michael Johnsen

CARLISLE, Pa.  – Ahold USA on Thursday announced that Jennifer Carr-Smith has been appointed to president and general manager of Peapod, effective June 15. Carr-Smith replaces Andrew Parkinson who has been appointed to a newly established advisory role.
 
Carr-Smith brings more than 20 years of e-commerce experience to her position with Peapod. Most recently, Carr-Smith served as the COO of J. Crew’s online business, where she led J. Crew’s transformation to a digital retailer with strong e-commerce capabilities. Prior to her role at J. Crew, Carr-Smith served as COO for Giggle, an omni-channel retailer focused on baby gear; chief operating officer for Gilt Groupe, an online shopping company with more than six million members; and in leadership roles in finance, strategy and operations with Polo Ralph Lauren Corporation and Drugstore.com. Carr-Smith holds an M.B.A. from Harvard and a B.S. in Economics from Brown University.
 
In his new role, Parkinson will serve as an advisor to Carr-Smith while pursuing new business development opportunities for Peapod. Parkinson is co-founder of Peapod and has led the company to significantly increased sales each year for 26 years. Most recently, Parkinson led the expansion of Peapod’s online grocery delivery service to meet growing customer needs through the creation of “Pick-Up Points.” He also championed the opening of Peapod Propulsion Labs, a digital innovation center in Chicago.
 
“This is a real success story, and we look forward to welcoming Jennifer as she leverages her deep e-commerce experience to inspire our associates and delight our customers,” said Jan van Dam, EVP marketing, format, supply chain and own brands. “We thank Andrew for his pioneering vision to cultivate technology in order to make grocery shopping easier and more convenient for our customers.”
 
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Costco sees 2% boost in U.S. comps during May

BY Antoinette Alexander

ISSAQUAH, Wash. — Costco posted a lift in both total sales and U.S. comps for the month of May.

Net sales totaled $8.98 billion, an increase of 2% from $8.78 billion during the similar period last year.

U.S. same-store sales also increased 2%, while international same-store sales slipped 4%. Total same-store sales were flat for the month.

Costco currently operates 674 warehouses, including 475 in the United States and Puerto Rico, 89 in Canada, 35 in Mexico, 26 in the United Kingdom, 20 in Japan, 11 in Korea, 10 in Taiwan, seven in Australia and one in Spain. The company plans to open up to an additional 14 new warehouses (including one relocation to a larger facility) prior to the end of its fiscal year on Aug. 30.

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Sam’s Club improves click-and-pick-up offering

BY Michael Johnsen

BENTONVILLE, Ark. — Sam’s Club is improving its Club Pickup service with the ability to build and save shopping lists online for easy reordering. With the new option, convenience store owners, for example, can now refill their weekly order with a single push of a button. Also available in some clubs, a new mobile check-in pilot allows members to use their mobile app to notify their Sam’s Club when they arrive to pick up their order.
 
Two groups who stand to benefit the most are families and business owners, as 71% shop weekly for essentials and the average shopping trip can take nearly an hour, Sam's Club noted. 
 
“With Club Pickup, every member has the opportunity to choose when, where and how they shop for savings at Sam’s Club. It’s a convenience that can add a significant amount of time back into a member’s day,” stated Rosalind Brewer, president and CEO of Sam’s Club. “We know this service can make a big impact on every member’s time, and believe our busiest members will benefit the most, like parents and small business owners who have limited time and the most recurring needs.”
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